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Thursday, September 25, 2014

Shame as fraud allegations trail Customs e-clearance system


Customs boss, Dikko

An electronic system that is meant to facilitate easier clearance of cargoes at the nation’s seaports is currently giving agents headache, Comfort Oseghale writes.
This is not the best of times for Mike Okorie, a licensed customs agent. The licence of his agency, Chimbudike Nigeria Limited, was three months ago blocked by the Tincan Customs Command on the excuse that the company allegedly cleared a consignment and failed to pay the duty amounting to N16,278,679. Okorie has since been in a dilemma over how to prove his innocence that his agency was never involved in such a transaction.
Although he had written a petition to the Tincan Customs Command, attaching documents to show that another agency had done the clearing, he claims he has yet to get any form of reprieve.

Okorie is not alone; fraudsters are said to have taken advantage of the loopholes in the Nigeria Customs Direct Trader Input system to defraud the government.
Introduced about two years ago, the DTI is an electronic method of lodging customs declarations in Nigeria, using the Automated System of Customs Data. In the past, agents and importers would lodge their Customs declarations on the SAD form, which would be assessed by the Customs staff.
Under the new system, agents and importers must lodge their declarations using the Customs computer system, and the Customs officers then make an assessment of the tariffs and duty payable, using the electronic details.
What would have been an otherwise efficient means of international trade has now become a means for fraudsters to defraud the government and other licensed agents. This is because most agents and importers have no access to the DTI to make their declarations. Instead, they go to DTI cafes managed by private individuals who then capture the details of their transactions on the DTI system to generate assessment.
According to sources, all a fraudster intending to evade duty or under declare his goods has to do is just to mention the name of any licensed customs agency known to him to the DTI operator. Once the details of the transactions are sent to the Customs under an agency’s name, the victim is forced to pay any duty that the fraudster may have evaded or risk losing his licence.
Okorie said, “Going by the CEMA Act, an agency or its representative should be notified by the Customs and given 14 days to report to the command from which the problem originates before the licence is blocked. But the Customs do not bother themselves with that; they just block licences as they see fit; it is only when you go to a DTI café and try to capture your documents that you will realise that your licence has been suspended; that is what happened to me.
“Because agents do not have access to the DTI, there is no way to tell if another person or agency is generating a duty assessment in the name of your agency at another DTI café. In my case, a consignment of 6 by 20 feet container of aluminium coils was cleared in the name of my agency by another agency, Sapid Agency; yet, I had no knowledge of that transaction, only for my licence to be blocked by the Tincan Customs, who claimed that the consignment was undervalued.
“Now, I have a debt of N16,278,679 to pay for something I know nothing about. I was able to get the bill of lading, which showed that the consignment was released to another clearing agency and not mine. I have submitted all these documents, including my petition to the Tincan Customs Command.”
Okorie criticised the creation of the Post Clearance Audit Departments across all Customs Commands in the state, describing the development as another means of frustrating and extorting licensed agents.
He said, “It is the Nigeria Customs Service that handles all aspects of clearing and releasing of cargo; so, why should any consignment be undervalued or the owner evade paying duty in the first place? It is their offices that issue the Pre Arrival Assessment Document; it is the same Customs that examine and inspect cargoes when they arrive at the port.
“It is the same Customs that man the gates through which consignments exit the ports; so, why should they now block anybody’s licence and claim that duty has been evaded? Are they not admitting incompetence? Why must law abiding agents suffer and pay for their incompetence? The Customs must ensure that the proper value is given to a consignment before they issue the PAAR, and not issuing PAAR and then coming back later to penalise innocent people.
“I see no reason why the Customs should release a consignment to an agent who cannot be identified with his form C-30. They should also ensure that the release documents are stamped with the agencies’ seal and signed before they take possession of their consignments. That will help in checking the widespread fraud that is now going on because Custom agents cannot access the DTI themselves and do their own transactions.”
However, the General Manger Operations of Sapid Agency, Mr. Francis Itsede, told our correspondent that Okorie’s claim was not true.
He said, “You can see that we are a responsible agency; we operate from an office unlike some other agents. We don’t only offer clearing services, we also own bonded terminals. This situation with Okorie’s agency arose because the consignment in question came to our inland container depot at Mile 2.
“An agent must have cleared that consignment at our terminal; we don’t know who the agent is. Our job is to release the consignment after the necessary duties have been paid. Okorie wrote a petition on this matter, we are aware it is being handled by the Tincan Customs Command.”
Another Customs agent, Emmanuel Uneze, described the blocking of agents’ licences as a tactic to generate more revenue for the NCS, alleging that the PCA departments were created at all the terminals for this particular purpose.
He said, “My licence has been blocked severally in the last few months; it is becoming an everyday occurrence. They will block your licence for jobs that have been done in the last two years and claim they were undervalued; all they are after is money.
“It has become a problem now; we are beginning to wonder why a post clearance section should be given a target because when you ask them, they will tell you that they were given some revenue targets to achieve. The minute you solve one problem of suspension from one Customs command, another command will block you again. That is what we are all suffering now.
“The Customs are the ones issuing this PAAR; we submit all the documents before the landing of our containers; the profoma and the final invoice before the Customs will tell you what you will pay, which is the duty. You go ahead to pay this duty only for your consignment to be put on an alert before it can be examined.”
Uneze added, “When you meet with them, they will issue a Debit Note on a consignment they gave you value for which you paid. By the time you take delivery, post clearance auditors will call you on the same thing.
“They keep questioning the value of goods at every stage; they should tell us once and for all, what the value should be, because until you pay the Debit Note, which the Customs have raised, your licence will not be unblocked.”
He questioned the decision by the NCS not giving the agents access to the DTI instead allowing private individuals to operate it on behalf of the agents, adding that it was important for every agent to log into the DTI with their passwords so as to checkmate the incidence of identity theft.
Uneze said, “The Customs need to help us the more because the DTI system has been made open. Anybody can walk into a DTI café, mention the name of your agency and use it to capture their documents. In some cases, you will not even know about this until that particular transaction has a problem with the Customs. It is the agency whose name is used to generate the assessment that will be in trouble.
“So, some of the transactions you see in your system, you don’t know who owns it. The Customs should issue every licensed agent with passwords, so that except you key into the DTI system with my password, you can’t have access.”
The National President, Association of Licensed Customs Agents, Mr. Olayiwola Shittu, said the body was aware of the cases of identity theft among agents and reassured the agents of the reform of the system, adding that the problem would be a thing of the past in the next one month.
He said, “The reform is going on now; within the next one month, all licensed agents will have their passwords and personal identification numbers to access and do online declaration with the DTI system; we are working on it very seriously.
“The DTI cybercafés have always been an avenue for people to perpetuate fraud. They go there and steal Customs password, release cargo and exit them illegally. By the time all agents have their PIN tied to their licences, the agents will begin to take responsibility for any transaction that occurs on their licences. That is what is on now and we are working vigorously to make sure it comes to fruition.
“We have a number of them who have complained to us and they are being treated on a case by case basis. For example, there are people, who without their knowledge, someone used their RC number and exit cargo, only for them to be confronted by the development when Customs blocked their licences.
“From the investigation that has been carried out and where it is noted that those affected were innocent, those licences have been restored. There is a need for agents in this situation to prove their innocence and not expect the Customs to just assume it; otherwise, that will be a loophole for revenue leakage. Meanwhile once the passwords and PINs are issued, that is the end of the illegal releases.”
The Public Relations Officer, Tincan Customs Command, Mr. Chris Osunkwo, when contacted, said, “We are handling a case like that. Ask the agent in question to see me. We are almost through with the case and his license would soon be unblocked.”
Punch

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